Technology in employee share plans has advanced significantly since the days of paper-based reporting and manual data entry, and at Computershare, we’re committed to staying at the forefront of this innovation.
We know that technology is critical to meeting the evolving needs of both companies and their employees. Our continuous focus on innovation has already brought significant advancements in the solutions we offer, including our EquateMobile app, streamlined regulatory compliance reporting and direct access to share plan information through intuitive company portals.
Despite these improvements, there is much more to achieve. Participants increasingly prefer engaging through mobile platforms, which is why our dedicated development team releases app updates every six weeks to ensure the user experience remains engaging and relevant. We are also constantly on the lookout for opportunities to enhance payment capabilities, making participant transactions even more seamless and secure.
For companies, streamlining complex processes through automation and integration remains a high priority. By harnessing technologies such as EquateAPI, we are actively working to simplify data management tasks, eliminate manual data transfers and reduce reliance on cumbersome spreadsheets.
Additionally, managing complex tax requirements – especially for those mobile and international employees – continues to be a challenge for many companies. Our innovative solutions, including Tax Connect, integrate directly with global tax providers to provide real-time, accurate tax calculations and significantly reduce administrative burdens.
Trudi Giouris Product Director, Employee Share Plans, APAC, Computershare
At Computershare, our global product innovation team takes a structured approach to these challenges, addressing them in the short, medium and long term. Our roadmap is shaped by ongoing input from both clients and participants. We engage and actively listen through surveys, direct feedback, and trend analysis conducted by our dedicated global team. Our new Participant Research Lab exemplifies this approach, allowing us to engage directly with participants earlier in the innovation process through usability testing and feedback sessions.
We also see significant potential in leveraging AI to further enhance our insights into participant behaviours and needs. By responsibly and securely harnessing these powerful technologies, we aim to continuously refine our offerings, anticipate market trends and improve both the participant and client experience.
We engage and actively listen through surveys, direct feedback and trend analysis conducted by our dedicated global team
Driving employee share plan innovation
Leading innovation in employee share plan technology
Addressing evolving participant and company needs
Our structured approach to innovation
READ EBOOK
This is an excerpt from Employee Share Plans State of the industry in Australia
Committed to global leadership
Computershare is committed to being the global leader in innovation for employee share plans. By placing innovation at the core of our identity and actively engaging with our clients and participants, we will continue to lead the industry, delivering scalable, reliable and truly engaging share plan solutions to employees around the world.
©2025 Computershare Limited. All Rights Reserved.
Participants increasingly prefer engaging through mobile platforms
Participants increasingly prefer engaging through mobile platforms
We engage and actively listen through surveys, direct feedback, and trend analysis conducted by our dedicated global team